All About Us
Celebrating Great Style
Mack & Co LONDON was established in 2020 by close friends who were inspired by the unique style and energy of London. We carefully select each item displayed in our Clothing Shop, and are always on the lookout for exciting new brands to feature. Come visit us and let your imagination run wild. Our variety of top-quality items suit a wide range of styles, sizes and price points. We aim to inspire our customers to be the best version of themselves and feel great, both inside and out.
Lookbook
Fashion Hits
T-SHIRTS
Your New Favorite Item
No matter what style you’re looking for, we’re almost certain you’ll find fashionable and affordable Shirts when you drop by our well-known Clothing Shop. Visit us and find your perfect fit.
DENIM JEANS
Quality and Style
Whatever your style, find everything you need to update your wardrobe at Mack & Co LONDON. Be inspired by a bold new look, dare to follow the latest fashion trends or keep it classic with a few timeless staples.
Have questions? Don’t hesitate to contact us.
Services Provided
How Can We Help?
There is nothing we like better than seeing the smiles of happy customers, and we strive to go above and beyond to make that happen. With a variety of services available, we’re always here to meet your needs.
Ready to make shopping fun again?
Our Shipping Policy
How We Do It
This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!
- £5.00 via Royalmail 1-2 Day Service within UK
- £10.00 via Royalmail Next Working Day Priority Service (Monday to Friday) within UK
- £15.00 SATURDAY & SUNDAY Delivery (Available on all orders) within UK
- £45.00 via DHL 2-3 Day Service within USA and rest of the world
- £55.00 via DHL 1-2 Day Service (Priority Mail) within USA and rest of the world
We use Royalmail Priority service for deliveries in the UK and DHL for deliveries in the USA and rest of the world
Our order cut-off time for Next Day delivery is 3:00pm. Orders placed after this time will be despatched the following day.
Not going to be in? No problem! Use Royalmail’s service to have your order delivered to to a safe place or neighbour that is convenient for you.
Returns
All the Information
This is your Return Policy Section.
Purchases and sales with Mack & Co LONDON can be returned for store credit within 14 days of receipt.
If the item isn't to your taste upon receiving it or you don't like the fit, simply contact our customer service team (mackandcolondon@gmail.com) and they will tell you how to proceed in returning your item for store credit.
The store credit will be issued within 14 working days via email as a code, this will never expire and can be used over numerous transactions until it's empty.
Swimwear, underwear & our fitness clothing is NOT returnable in any situation for hygiene reasons.
We go the extra mile to write actual measurements on every item of clothing and fitment on all footwear to ensure the item you are ordering is right! If you'd like any additional measurements or sizing info, do not hesitate to contact us before ordering.
CAN I CANCEL AN ORDER?
If you quickly change your mind after purchasing you will need to let us know before the collection that day! We process orders very quickly so if you have had your tracking email, the cancellation will not be possible. If the order can be cancelled
before dispatch the merchants fee will not be refunded, this varies from 2% to 4% depending on which payment system you selected.
I RECEIVED THE WRONG ITEM!
If you have been sent the wrong item, please contact the customer service team to arrange for the correct item (at our costs!)
Returns Terms and Guidelines
All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
We are not responsible for the return shipping costs of the items.
All Items must be in original, resalable condition.
Please make sure all returned items are well packaged, so as not to be damaged in the post.
If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
Please make sure all return packages are sent with a trackable, insured service.
We cannot take responsibilitv for items damaged or lost in the return transit.
If returning an item from outside the UK, please clearly mark the package 'RETURNED GOODS', and most importantly ensure that the 'Return Goods' option is ticked on the customs declaration form, to prevent any import charges and taxes being applied.
Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.
Information
About Our Policy
This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
Privacy at Mack & Co LONDON
Trust Us with Your Information
This is your Privacy Policy section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language, so they can shop with confidence, time and time again!
Contact Support
How Can We Help?
This is your Help and Support section paragraph. Encourage your site visitors to reach out with any questions.
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Contact Us
Have a question about an item in our store? Please feel free to get in touch. We’re always here to help.
24 Overbury Cl, Birmingham B31 2HD, UK
+447587754387
